Refund & Returns Policy
Last Updated: September 18, 2026
Thank you for shopping with Shoppe. We strive to provide quality products and a smooth shopping experience. Please read our Refund, Returns, Cancellation, and Shipping Policy carefully before placing an order.
Table of Contents
1. Easy Return
We want you to be satisfied with your purchase. If you are not happy with your order, you may request a return within 7 days of receiving your product.
To request a return, please contact our support team with your Order Number and a brief explanation of the reason for the return.
Returned products must:
- Be unused and unworn.
- Be in their original packaging.
- Include all tags, accessories, and invoices, where applicable.
- Be in the same condition as when delivered.
Returns that do not meet these conditions may not be accepted.
2. Refund Process
Once your returned product has been received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will generally be processed within 5–7 business days.
For Cash on Delivery (COD) orders, approved refunds will be transferred to the bank account or another payment method provided and approved by the customer and our support team.
Return shipping charges are generally the responsibility of the customer, except where the product is damaged, defective, or an incorrect item was delivered.
3. Order Cancellation
You may request cancellation of your order before it has been dispatched.
To cancel an order, please contact us with your Order Number as soon as possible.
Orders are generally processed for dispatch on the same working day. Once an order has been shipped, cancellation may no longer be possible. However, you may still request a return after delivery according to this policy.
Approved cancellations will generally be refunded within 5–7 business days.
4. Shipping Policy
Orders placed before our daily cut-off time (normally 2:00 PM IST, Monday to Saturday, excluding public holidays) are generally processed for dispatch on the same working day.
Estimated delivery time within India is generally 3–4 business days, depending on the delivery location and courier service.
Once your order is shipped, tracking details may be sent through SMS or Email so you can monitor your shipment.
We currently provide Free Shipping on eligible orders.
5. Contact Us
If you have any questions regarding returns, refunds, cancellations, or shipping, please contact the Shoppe Support Team.
Email: contact@grandverdict.com
Please include your Order Number and a detailed description of your concern. We aim to respond within 24–48 business hours.
Website: shoppe.grandverdict.com